The ENTRANCE RAMP at George Memorial Library in Richmond is under repair; library visitors will need to use stairs to enter building. Check back for updates.

Phase 3 Gradual Re-Opening begins Mon, Mar 15.

Five library buildings now open to the public. For more information, click here.

Curbside Pick-Up Service continues at all locations.

Mobile WiFi Hotspots Available for Checkout

Hotspot

Fort Bend County Libraries offers a limited number of mobile WiFi hotspots for checkout from any of the libraries in the Fort Bend County library system. These easy-to-use gadgets enable WiFi-enabled devices – such as tablets, laptops, iPads, and smartphones -- to connect to the Internet.

The hotspots are portable and can provide unlimited, high-speed Internet access essentially anywhere a cell signal is present -- perfect for those who are without Internet access. Up to 15 devices can be connected to a hotspot.

Who can check out a hotspot?
To check out a hotspot, the library patron must be a Fort Bend County resident 18 years of age or older, and their library card must be current, with no fines or fees over $5 accrued. The library card must be an adult card; juvenile cards cannot be used to check out a hotspot. The library patron must have a valid Texas driver license or official Texas Identification card, a phone number, and/or an email address.

How do I check out a device?
Since the library buildings are not open to the public yet, the hotspots will be checked out through the Books & More! Curbside Pick-Up service. To check out a hotspot, library patrons should call their library and ask to speak to someone at the Circulation desk to check availability. Hotspots can be held for the patron for a maximum of two (2) hours; wait lists are not an option. Upon arrival at the library, the patron who called to check out the hotspot should pull up to the curbside pick-up area in the parking lot, call the library to let staff know they are there to pick up a hotspot, and have their library card and valid Texas driver license or Texas ID available to show to staff.

How long can I keep it?
Hotspots are available for checkout for a one-week period, on a first-come, first-served basis. Internet access for the hotspots is deactivated at the end of the lending period, so the device will not work once it is overdue.

Can I reserve (or renew) a hotspot?
No. Because of their popularity, they cannot be reserved or renewed for additional time.

Can I use the hotspot outside of the U.S.?
No. The hotspots only work in the U.S.    

Can I use the hotspot to send/receive text messages?
No. The hotspots do not have texting or voice-call capability.

How do I return it?
The hotspots should be recharged before being returned to the same library from which they were checked out. While the library buildings are closed for the pandemic, the hotspots must be returned in the outside book drop.

What information about my Internet usage, if any, is tracked by the Library?
Your Internet usage is not tracked by the library. While using the library’s hotspot, you are governed by the same rules as our Wifi and Internet Use Policy.

How much does it cost?
Borrowing and using the device is free! Fees for replacement cost for a lost, stolen, or damaged hotspot are as follows:
o    Mobile Hotspot            $100.00
o    Carrying case              $  20.00
o    Power adapter plug     $  10.00
o    USB cable                  $  10.00
o    Processing fee            $  10.00

For more information on the hotspots, call any branch in the Fort Bend County library system or the library system’s Communications Office (281-633-4734).