Connect to WiFi

ABOUT WI-FI ACCESS

Our WiFi network allows patrons to use their own wireless devices to connect to the Internet. Wireless networks have been installed at all Fort Bend County Libraries (FBCL) locations. Your device must be WiFi-compliant (802.11 a/b/g/n/ac) and have an Internet browser (IE, Edge, Firefox, Chrome, etc.) to connect to the Internet while at one of our libraries. 

Is there a fee?
No. The library offers WiFi as an information service, free of charge to its patrons. The service is limited to surfing http/https websites. The number of connections available at each location is also limited, so access is strictly on a first-come, first-served basis. Upload and download speeds are determined by the number of connections and current data traffic loads.

Is the network secure?
Our WiFi access is an open, public-access network. For your protection, you should always make sure that you are on a SSL-encrypted web page before sending or receiving confidential data, and you should keep your antivirus software up to date. In most cases, you can tell you are on a secure web page when you see the “https” on the address bar or a lock icon on the task bar.
 

EQUIPMENT

What equipment do I need to access the network?
Your wireless device must be equipped with a standard Internet browser and wireless Ethernet (802.11 a/b/g/n/ac)
 

CONNECTING

How do I connect to the network?
Make sure your WiFi software driver and card are properly installed, then turn on your device. The SSID [aka public network name] for Fort Bend County Libraries is fbclib, which is broadcast. On most devices that have internal WiFi capability, the operating system will often alert the user to the presence of an available WiFi network when the device is on. If it does not, you must enter the appropriate SSID: fbclib.

Open your web browser, review FBCL’s WiFi and Internet Use Policy, and click Accept at the bottom of the page to agree to the terms and conditions. On the next page, you will see a gray background that says, “Connection Successful. You can now use all our network services over the wireless network.” Simply start surfing the Internet from the browser’s address bar. (If a security alert pops up at any time, just click the option to continue.)

Note: Accepting FBCL’s WiFi and Internet Use Policy is mandatory for gaining access to the Internet on a personal device. Although your device will inform you when it has connected to FBCL’s network, access to the Internet is restricted until you accept FBCL’s WiFi and Internet Use Policy.

Click here for FBCL’s WiFi and Internet Use Policy.
 

PRINTING

Some FBCL locations offer printing for a fee from personal devices. Please consult with library staff about availability at your location.
 

TROUBLESHOOTING

My web browser did not display any pages... what's wrong?
Here are some things to check if you’re having problems. 

  1. Make sure that data encryption (e.g., WEP and WPA) is disabled or off.
  2. Make sure that any LAN connections are disabled.
  3. Make sure that your security settings are not blocking access to open WiFi connections.
  4. Make sure that you have clicked the Accept button on the WiFi and Internet Use Policy.
  5. There may already be too many connections to the wireless access point (WAP). Move to another location in the library and try connecting to another WAP.
  6. RESTART your computer.
  7. If you still have trouble, speak to a staff person at the Adult Reference Information Desk. Although staff cannot assist with personal devices, staff will test to make sure the library’s WiFi is functioning correctly.